Security
Our commitment to protecting your data and infrastructure
At Falcon Internet, security is not an afterthought—it's built into everything we do. With nearly three decades of experience, we've developed comprehensive security practices to protect your data, applications, and infrastructure.
Physical Security
- Primary data center located 20 feet underground
- Nuclear blast-resistant facility construction
- Multi-layer access control systems
- 24/7 on-site security personnel
- Biometric access controls
Network Security
- Enterprise-grade firewall protection
- DDoS mitigation and prevention
- Intrusion detection and prevention systems
- Network segmentation and isolation
- Regular security audits and penetration testing
Data Security
- Encryption at rest and in transit
- Continuous data protection with regular backups
- Secure data disposal procedures
- Geographic redundancy for critical data
- Access controls and audit logging
Application Security
- Free SSL/TLS certificates for all hosted sites
- Web application firewall (WAF) protection
- Malware scanning and removal
- Regular security updates and patches
- Secure coding practices and code review
Monitoring and Response
Our 24/7/365 Network Operations Center (NOC) continuously monitors all systems for security threats and performance issues. Our experienced team responds immediately to any detected anomalies, ensuring your infrastructure remains secure and operational.
Compliance and Certifications
We maintain industry-standard security practices and work to ensure compliance with relevant regulations and standards. Our infrastructure and procedures are regularly audited to maintain the highest security standards.
Incident Response
In the unlikely event of a security incident, we have established procedures to:
- Quickly identify and contain the incident
- Assess the scope and impact
- Notify affected customers promptly
- Remediate vulnerabilities
- Conduct post-incident analysis
- Implement measures to prevent future incidents
Customer Responsibilities
While we provide robust security measures at the infrastructure level, security is a shared responsibility. We recommend that our customers:
- Use strong, unique passwords and enable two-factor authentication
- Keep applications and plugins up to date
- Implement application-level security best practices
- Regularly backup critical data
- Monitor their own applications for suspicious activity
- Report any security concerns immediately
Reporting Security Issues
If you discover a security vulnerability or have security concerns, please contact our security team immediately:
- Email: support@falconinternet.net
- Phone: 1.800.285.0645
We take all security reports seriously and will respond promptly to investigate and address any issues.
Continuous Improvement
Security is an ongoing process. We continuously evaluate and improve our security measures to address emerging threats and maintain the highest level of protection for your data and infrastructure.
Questions About Our Security?
Our security team is here to answer your questions and address any concerns about protecting your infrastructure.
Contact Our Security Team